Frequently asked questions

Plans change — we get it. You can cancel a booking up to 1 hour before the session starts, and your credit will automatically be returned to your account.

Want to bring someone along? No problem. You can use your credits to add a friend to any session right from your account. Many players come solo — it’s totally normal! Our sessions are designed to be welcoming, and you’ll quickly get to know people.

We use a simple credit system. The more credits you purchase at once, the lower your cost per session — perfect if you plan to play regularly. We also accept online payments per session if you would prefer to pay as you go. Online payments are processed through Stripe- our secure payment processing partner.

📍 Where We Play Our sessions take place at local facilities in St. Thomas, including: • Monsignor Morrison Catholic School • Joe Thornton Arena • Pinafore Park When you book a session, you’ll always see the exact location details so you know exactly where to go.

👋 All Skill Levels Welcome Whether you’re brand new or have played for years, our sessions are designed to be fun, friendly, and recreational. Most players come to get active, meet people, and enjoy the game — not ultra-competitive play.

Just show up ready to play! We recommend: • Indoor running shoes (non-marking soles) • Comfortable athletic clothing • A water bottle We provide the equipment needed for each sport, in some cases loaner equipment is limited- (ie. pickleball paddles and balls).

Most sessions are organized as pick-up style play: • Teams are created at the start • Everyone gets equal playing time • The focus is on fun, fitness, and community

If you host a sport or social event that you would like to list on our schedule- get in touch with us at hello@portsportandsocial.com(mailto:hello@portsportandsocial.com)